Torlan Zone is committed to delivering your orders efficiently and securely. This Shipping Policy explains how orders are processed and shipped for customers worldwide.
Order Processing
All orders are processed after confirmation. Order processing typically takes 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
In the event of a high order volume, processing may take additional time. Customers will be notified if there is a significant delay in processing their order.
Shipping Coverage
Torlan Zone operates worldwide and ships products to customers across multiple countries. Shipping services are selected based on destination and availability to ensure reliable delivery.
Order Tracking
Once your order has been dispatched, you may receive shipping confirmation details, including tracking information where applicable. Tracking availability may vary depending on the shipping carrier and destination.
Delivery Responsibility
Please ensure that your shipping address and contact details are accurate at the time of placing the order. Torlan Zone is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. Claims should be reported within 48 hours of receiving the order so we can investigate and assist you promptly.
Changes or Cancellations
Requests to modify shipping details must be submitted before the order is processed. Once an order has been shipped, changes or cancellations may not be possible.
Policy Updates
Torlan Zone reserves the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on this page.
Contact Information
For any shipping-related questions or concerns, please contact us at:
Email: [email protected]